1) Upon confirmation of reservation, 50% deposit of the tour fare per person is required within FIVE (5) working days
2) Deposits is non-refundable and non-transferable, in whole or in part
3) Deposits paid CANNOT be brought forward and/or used for future bookings
4) Balance payment MUST be received at least thirty (30) working days prior to arrival.
1) Deposit is strictly non refundable and CANNOT be used for replacement of new participant or brought forward for future bookings
2) Cancellation more than 30 days from the date of departure, the balance payment is waived.
3) Cancellation less than 30 days or no show for the tour, 100% of the payment will be forfeited.
4) Participant who cancelled the trip and return again will be subject to RM100 processing fee.
Any amendments to travelling date, replacement of climber and other components of the package made within 30 days prior to departure date is subject to RM100 amendment fee per amendment.
HOTEL ROOM BOOKINGS
1) No hotel reservation is made during the time of quotation until a deposit is received.
2) The operator reserves the right to amend the accommodation to a similar class without prior notice.
1) Participants are not covered by Travelling Personal Accident Insurance (group).
2) In the event of accident, injury or death arising during the period of tour, Green Trekkers Sdn. Bhd. is indemnified and waived against all claims.
3) We highly recommend purchasing travel insurance upon booking.
1) Please ensure that names in reservation is correct as per passport, and your travel documents must be valid for minimum 6 months from departure date
2) All rates quoted are prices for Cash / Cheque payments only.
3) Payments via Paypal/Credit Card will incurred 4.4%+RM2 surcharge.
4) All air-tickets need to be issued before booking dateline given and airfare and airport tax are subject change anytime.
5) Airasia & Firefly booking unable to pre-book, once booked ticket are non-refundable but changes permitted with payment of fee & fare difference for more than 48hours prior to departure date & time.
6) All tour/hotel vouchers need to be issued minimum 07 days prior to travel date, after booking guarantee no cancellation allowed
7) Urgent tour bookings (less than 14 days in advance) are subject to full payment within 48-hours of confirmation
8) All Visa applications must be paid for in full at point of application. In the event a visa application is not successful, fees are non-refundable
9) Passengers are reminded to ensure that their own visas, passports and other travel documents are valid and in order